Privacy Policy

Privacy Policy for M5 Research Peptides

Last Updated: July 17, 2025

M5 Research Peptides ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (m5researchpeptides.com), make a purchase, or interact with our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide a seamless and secure experience for our customers, including researchers and professionals in scientific fields. The types of information we may collect include:

Personal Information

  • Contact Information: Name, email address, phone number, and shipping/billing address provided during account creation, order placement, or customer support interactions.

  • Payment Information: Details necessary for processing payments, such as cryptocurrency wallet information (via Coinbase Commerce) or other payment method details. We do not store full payment information; this is handled securely by our payment processors.

  • Account Information: Username, password (encrypted), and order history when you create an account on our BigCommerce platform.

Non-Personal Information

  • Browsing Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and analytics tools.

  • Marketing Data: Preferences for email newsletters, promotional offers, or responses to marketing campaigns (e.g., GRAND15 discount code usage).

  • Usage Data: Interactions with our website, such as search queries, product views, and clicks, to improve user experience and site functionality.

2. How We Collect Information

We collect information through:

  • Direct Interactions: When you place an order, sign up for an account, subscribe to our newsletter, or contact customer support.

  • Automated Technologies: Cookies, web beacons, and analytics tools (e.g., Google Analytics) track your interactions with our website.

  • Third Parties: Payment processors (e.g., Coinbase Commerce) or marketing platforms (e.g., email automation services) may provide us with limited data to facilitate transactions or campaigns.

3. How We Use Your Information

We use your information to:

  • Process Orders: Fulfill and ship your peptide orders, ensuring rapid and reliable delivery.

  • Manage Accounts: Maintain your account, provide order history, and authenticate logins.

  • Improve Services: Analyze browsing and purchase data to optimize our website, product offerings, and user experience.

  • Communicate: Send order confirmations, shipping updates, and promotional emails (e.g., about discounts like GRAND15). You may opt out of marketing communications at any time.

  • Ensure Compliance: Verify that purchases are for research purposes and comply with applicable regulations.

  • Prevent Fraud: Monitor transactions and website activity to protect against unauthorized access or fraudulent behavior.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Trusted third parties, such as BigCommerce (for e-commerce hosting), Coinbase Commerce (for cryptocurrency payments), or email marketing platforms, to perform business functions. These providers are contractually obligated to protect your data.

  • Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to authorities or in response to court orders.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this policy.

5. Data Security

We implement industry-standard security measures, including encryption, secure socket layer (SSL) technology, and access controls, to protect your personal information. However, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Update or correct inaccurate information in your account or by contacting us.

  • Deletion: Request deletion of your personal information, subject to legal or contractual obligations (e.g., order records for regulatory compliance).

  • Opt-Out: Unsubscribe from marketing emails via the "unsubscribe" link in our emails or by contacting us.

  • Cookies: Manage cookie preferences through your browser settings or our website’s cookie consent tool.

To exercise these rights, contact us at support@m5researchpeptides.com.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer support, and legal compliance. For example, order records may be kept for up to 7 years to comply with tax and regulatory requirements. Non-personal data (e.g., analytics) may be retained indefinitely for business analysis.

8. International Data Transfers

M5 Research Peptides operates primarily in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Coinbase Commerce). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are intended for researchers and professionals and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Please review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

M5 Research Peptides
Email: support@m5researchpeptides.com
Address: 3900 Lakeland Drive, suite 200 #988, Flowood, MS 39232

Thank you for trusting M5 Research Peptides with your personal information. We are dedicated to maintaining your privacy and providing a secure shopping experience.

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